Privacy policy.

Welcome to Commercive ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and protect your information when you use our Shopify app, website, and related services (collectively, the "Services").

By using Commercive, you agree to the collection and use of information in accordance with this policy.

Account Information: When you install Commercive on your Shopify store, we collect your store name, email address, and account details.

Communication Data: If you contact us for support, we may collect emails, messages, and related communication records.

Shopify Data: We sync relevant store data, including product stock levels, orders, fulfillment details, and customer insights for inventory management and AI forecasting.

Usage Data: We track interactions with our app, such as page views, feature usage, and settings configurations.

Device and Browser Data: When you access our services, we may collect information about your device type, IP address, browser type, and operating system.

If you integrate third-party services (e.g., payment processors, shipping providers), we may collect data necessary for providing our features.

We use the collected information to:

• Provide, operate, and improve Commercive.
• Synchronize inventory and fulfillment data to optimize stock management.
• Analyze trends and generate AI-powered stock forecasting insights.
• Communicate with you regarding updates, support requests, and marketing (where applicable).
• Prevent fraud, security threats, and unauthorized access.

We do not sell or rent your personal data. However, we may share data with:

Shopify: As required to maintain app functionality and comply with platform policies.

Third-Party Service Providers: To assist with order fulfillment, analytics, and payment processing.

Legal Authorities: If required by law, regulation, or legal process.

We retain your information only as long as necessary for operational, legal, and security purposes. You may request data deletion by contacting us at info@commercive.co.